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Pathology Core Facility (PCF)

Robert H. Lurie Comprehensive Cancer Center of Northwestern University

Customer Satisfaction Survey

* Name, Title, and Project Title or Protocol or Requisition #

The Pathology Core Facility (PCF) delivered my project according to the timeline discussed
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The project delivered by PCF met my expectations in terms of quality
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
PCF personnel provided scientific and/or technical feedback that improved the outcome of my project.
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Pricing at PCF is fair
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I would come back to the PCF with other projects
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I was provided with excellent customer service by the PCF
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Facility personnel answered my inquiries within a time frame that met my expectations as a customer
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The PCF is in a location that is easy to find and/or accessible
Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Please provide any other suggestions/comments to improve the facility:

Please demonstrate that you are not a robot by entering the numeral one in this box:

* Name, Title, and Project Title or Protocol or Requisition #

The Pathology Core Facility (PCF) delivered my project according to the timeline discussed
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The project delivered by PCF met my expectations in terms of quality
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
PCF personnel provided scientific and/or technical feedback that improved the outcome of my project.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Pricing at PCF is fair
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I would come back to the PCF with other projects
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I was provided with excellent customer service by the PCF
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Facility personenel answered my inquiries within a time frame that met my expectations as a customer
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The PCF is in a location that is easy to find and/or accessible
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Please provide any other suggestions/comments to improve the facility:

Please demonstrate that you are not a robot by entering the numeral one in this box:

Pathology Core Facility
of the Robert H. Lurie Comprehensive Cancer Center
Northwestern University
Olson Pavillion, 710 North Fairbanks Court, Chicago
8th Floor, Room 8-419
312.908.5546
FAX: 312.503.1148

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